Privacy & Security

Jililive BD Privacy Policy — Our Commitment to Protecting Your Data

The security of your personal data is our top priority at Jililive BD. We are fully transparent about what data we collect, how we use it, and how we keep it safe — all of it is laid out here.

Last Updated: January 2026

How We Protect Your Privacy

A quick overview of the key pillars of the Jililive BD Privacy Policy — and how seriously we take your data

SSL Encryption Protection

Every transaction and personal detail is protected with 256-bit SSL encryption. No one can intercept or steal your data in transit.

Your Data Is Never Sold to Third Parties

Jililive BD never sells your personal data to advertisers or third parties. Your data is used solely to improve your experience on our platform.

KYC Verification — Just for You

KYC documents collected for identity verification are used solely to meet legal obligations. This information is kept strictly confidential and stored in encrypted form.

Secure Data Storage

All your data is stored on encrypted servers. Only authorized personnel can access it, and only to the extent necessary.

You're in Control

You can view, correct, or request deletion of your data at any time. You have full ownership of your data.

Payment Information Kept Strictly Confidential

All payment details processed through bKash, Nagad & Rocket are kept strictly confidential. No payment information is shared with any third party.


Table of Contents

By using Jililive BD, you are considered to have agreed to this Privacy Policy.

1. What Information We Collect

Under the Jililive BD Privacy Policy, we collect only the information needed to deliver the best possible gaming experience. Various types of data are collected when you register and while you use our platform.

Types of Data What Is Collected Purpose
Identity Information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Verification & Communication
Financial Information Mobile banking number (bKash / Nagad / Rocket) Deposit & Withdrawal Processing
Device Information IP address, browser type, device model Identity Verification & Fraud Prevention
Gaming Information Game History, Betting Records, Wins/Losses Legal Compliance & Dispute Resolution

Jililive BD never collects data it doesn't need. Our privacy policy is built on a simple principle: we only take what is necessary. We have no access to your social media accounts, private messages, or data from any other apps — and we have no interest in them.

Downloading the Jililive BD app requires no extra permissions. Only network access is needed.

2. How Your Information Is Used

Jililive BD uses the data we collect strictly for defined purposes. We never use your information for anything you have not authorized. A full list of how we use your data is provided below:

  • Account Management: To create your profile, verify login, and ensure account security.
  • Payment Processing: Mobile banking details are used solely to process deposits and send withdrawals.
  • Customer Support: To resolve your issues quickly and process complaints efficiently.
  • Fraud Prevention: To detect suspicious activity and keep your account secure.
  • Legal Compliance: To comply with applicable laws and regulatory requirements.
  • Service Improvement: Using analytical data to improve the gaming experience.
  • Promotional Communications: Offers and updates are sent only with your consent.

Jililive BD never uses your data for automated decision-making that could harm you. If the purpose of any data use changes, we will notify you in advance and obtain fresh consent where required.

If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time by contacting our customer support team.

3. Data Sharing Policy

The most important part of the Jililive BD Privacy Policy is how and with whom we share your data. Simply put: we do not sell your data and we do not share it without good reason.

However, your data may be shared in the following limited circumstances:

  • Payment Partners: bKash, Nagad & Rocket — only the minimum information required to complete each transaction.
  • Law Enforcement: Where a court order or government directive exists, as a legal obligation.
  • Technology Service Providers: For server hosting and security services — all providers are bound by NDA.
  • Fraud Prevention: To detect fraudsters through the gaming industry's security network.

Important: Jililive BD never sells or shares your information with advertising companies, data brokers, or marketing agencies. This is an unwavering policy.

In the event of a future change of ownership or merger involving Jililive BD, your data may be transferred to the new entity. This Privacy Policy will continue to apply, and you will be notified in advance.

4. Security Measures

Jililive BD uses industry-leading technology to protect your data. Our security measures aren't just on paper — they are tested and updated every day in practice.

TLS 1.3 / SSL 256-bit
All data transmissions are protected with military-grade encryption.
Two-Factor Authentication (2FA)
OTP verification is required for login and withdrawals.
24/7 Security Monitoring
Automated systems continuously monitor for unusual activity.
Restricted Access
Only authorized personnel are permitted to access your data.

In the event of a security breach, Jililive BD will notify affected users within 72 hours and take immediate remedial action. If you notice any suspicious activity on your account, contact our customer support right away.

5. Cookie Policy

The Jililive BD website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use the following types of cookies:

  • Essential Cookies: To maintain login sessions and verify security — the site cannot function without these.
  • Functional Cookies: To remember your preferences (language, theme).
  • Analytics Cookies: To understand which parts of the site are used most — all data is kept anonymous.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to stop working properly.

Jililive BD does not use third-party tracking cookies or cross-site tracking. Your browsing history is never tracked.

6. Your Rights

Jililive BD believes every user should have full control over their own data. Under our Privacy Policy, you enjoy the following rights:

Right to Access Your Data

You can request to see what information we hold about you at any time.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

After account closure, you may request the deletion of your personal data.

Right to Restrict Processing

You may object to your data being used for specific purposes.

Right to Data Portability

You may request an export of your data in a structured format.

Right to Withdraw Consent

You may withdraw your consent to marketing communications at any time.

To exercise any of these rights, please contact our customer support. Requests are typically processed within 30 business days. Note that certain data may be required to be retained for a set period due to legal obligations.

7. Data Retention Period

Jililive BD does not retain your data longer than necessary. A specific retention period is defined for each type of data:

Types of Data Retention Period Reason
Account Information While account is active + 5 years Legal Obligation
Transaction Records 7 Years Financial Regulatory Requirements
KYC Documents 5 years after account closure AML Compliance
Gaming Logs 3 Years Dispute Resolution
Marketing Information Until Consent Is Withdrawn Consent-Based Usage
Cookie Data Up to 1 Year Site Functionality

Once the retention period expires, your data is automatically deleted or anonymized in a secure manner. We never hold on to data beyond what is necessary.

If you request account closure, please complete all pending withdrawals first. After closure, certain data may be retained for the periods stated above to meet legal requirements.

8. Contact & Complaints

If you have any questions, concerns, or complaints about the Jililive BD Privacy Policy, please reach out to our data protection team. We take all complaints seriously and aim to respond promptly.

Live Chat
Use the platform's live chat for immediate assistance.
Active 24/7
Email Support
For privacy-related requests, please reach out to us via email.

After a complaint is submitted, typically 7 Business Days An initial response will be provided within the stated timeframe. Complex matters may take up to 30 business days to resolve. If our Privacy Policy changes, this page will be updated accordingly, and you will be notified directly of any significant changes.

Your privacy is our responsibility. Jililive BD operates with full transparency, and earning your trust is our goal.


Start Gaming Safely

Your data is secure — join Jililive BD today

Jililive BD brings you a robust privacy policy, fast payments, and a top-tier gaming experience — all in one place. Join the platform trusted by millions of players across Bangladesh and register today.

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